Shipping policy
Shipping Policy
At KissICON, we are committed to providing a reliable and transparent delivery service.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Orders placed after 3:00 PM (UK time) will be processed on the next business day.
Delivery Time (United Kingdom)
Standard delivery takes 7–14 business days after dispatch.
Estimated Total Delivery Time
The total estimated delivery time is 8–17 business days, including processing and shipping.
Shipping Costs
Free standard delivery is available on orders over £50.
A flat shipping rate of £5.99 applies to orders under £50.
We Offer Standard Uk delivery on all orders. Shipping Costs and delivery times are displayed at checkout.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays
While we aim to meet all delivery estimates, delays may occur due to high demand, courier issues, or unforeseen circumstances.
Incorrect Address
Customers are responsible for ensuring that the correct shipping address is provided at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.
Contact
KissICON
124 City Road
London
EC1V 2NX
United Kingdom
For any enquiries, please contact us:
Our Physical Address
You can contact or visit us using the details below:
KissICON
124 City Road
London EC1V 2NX
United Kingdom
Telephone: +44 20 3002 4505
Email: info@kissicon.com
Opening Hours:
Monday – Saturday: 9:00am – 5:00pm
Sunday: Closed
